Refund policy

Returns are applicable when damaged, or within the 60-day money-back guarantee. Please email us beforehand. 

Returns are at the customer's expense. 

Choosing the correct shipping address is the customer's responsibility. If the shipping address was incorrectly entered, we have to right to refuse the refund.

Orders can only be canceled if it has not been shipped yet, you will need to email support@vesterial.com promptly. 

Orders cannot be refunded while in transit, unless it has not been received after 30 days.